Field Service Technicians & Drilling Consultation
Center Rock Services
Get the Expertise You Need—Onsite, On Call, On Target
At Center Rock, we don’t just build the tools—we stand behind them in the field. Our Field Service Technicians and Drilling Consultants provide expert, boots-on-the-ground support when and where you need it. Whether you’re launching a new drilling operation or troubleshooting in tough rock conditions, we’re ready to help you keep your project moving and your downtime to a minimum.
From initial setup to in-field performance tuning, our service team brings decades of construction and oilfield drilling experience directly to your jobsite.
What We Offer
Onsite Technical Support
- Equipment setup, configuration, and best practices
- Vibration analysis and drilling performance diagnostics
- Real-time troubleshooting of hammers, bits, and air systems
Drilling Consultation Services
- Tool selection for formation type, hole diameter, and depth
- Air pressure and flow optimization
- Job planning support based on site conditions and goals
- Recommendations for bit face designs, shank styles, and hammer compatibility
Post-Sale and Ongoing Support
- Phone and remote consultation
- Follow-up site visits and performance reviews
- Assistance during critical path operations (e.g., rescue drills, foundation bores, utility crossings)
Why It Matters
Field-Tested Knowledge
Our techs and consultants have real-world drilling experience
Optimized Tool Performance
We help you get the most from your Center Rock system
Faster Issue Resolution
Eliminate guesswork with expert diagnosis and solutions
Reliable Partner Support
Not just a vendor—we’re part of your project team
Ideal For:
- Drilling Contractors looking for on-site startup or ongoing support
- Project Engineers needing expert input during planning or field execution
- Operations Managers facing challenging formations or tool performance issues
- New Equipment Users unfamiliar with down-the-hole systems or air drilling tools
Backed by the Tools We Build
Because we engineer and manufacture the very tools we support, Center Rock’s service team delivers. Our goal is simple: maximize uptime and drilling efficiency for every customer, every time.
Need Help Onsite or in the Field?
Let’s talk. We’re available for scheduled visits or on-demand troubleshooting.